FAQ

Essential oils are concentrated plant extracts obtained by steam distillation or cold pressing. Floral waters (also called hydrosols) are aromatic aqueous by-products of distillation containing low amounts of essential oil and water-soluble plant compounds. Carrier oils are vegetable oils that are obtained from the fruits, seeds, or nuts of plants by extraction or cold pressing. They evaporate easily and have a thicker texture. Carrier oils are commonly used as carrier oils to dilute essential oils before applying them to the skin.

Our essential oils and floral waters are steam distilled or cold pressed from carefully selected plants, herbs or flowers. Base oils are most often extracted through cold pressing. We use gentle, traditional methods that preserve the integrity, aroma and therapeutic properties of each plant.

Store essential oils in dark glass bottles, away from heat, light and moisture – preferably in a cool, dry place in a cupboard.

Floral waters should be stored in a cool, dark, dry place, preferably in the refrigerator, to maintain their quality. It is important to avoid exposure to direct sunlight, humidity and heat, as they are susceptible to bacterial contamination and can lose their properties.

Base oils should be stored in a dark, dry place, out of direct sunlight, at a temperature of up to 25 C, with the cap tightly closed. Oils stored in the refrigerator may harden or become cloudy and need time to return to room temperature before use.

Yes, all of our products come with recommended shelf lives. Essential oils typically last 5 years depending on the type, while carrier oils and floral waters have a shorter shelf life of 2 and 3 years respectively. Always check the label and store them properly for best results.

Yes, but in very small amounts. Floral waters contain the water-soluble components of the plant and minimal traces of essential oil. They are gentler and suitable for sensitive skin or for everyday use.

Essential oils are 100% natural plant extracts, while fragrance oils are synthetically produced and may contain artificial ingredients. If you are looking for therapeutic or holistic benefits, essential oils are a better choice.

Start by identifying your goals—whether it’s relaxation, focus, skincare, haircare, or respiratory support. Then browse oils known for those effects using the filters on our website. You can also contact us for personalized suggestions based on your preferences and sensitivities.

Essential oils are highly concentrated extracts, while floral waters (hydrosols) are much milder, watery byproducts of distillation. Floral waters are safe to use directly on the skin and are ideal for children, sensitive people, or for daily toning.

Dry skin: Sweet Almond Oil

Oily or acne-prone skin: Grapeseed Oil

Sensitive skin: Apricot Kernel

Each oil has unique properties – some are quickly absorbed, while others are more nourishing. We’re happy to help you choose!

Yes! We offer carefully selected starter kits for beginners, including a selection of versatile essential oils and helpful instructions for use. They are perfect for exploring aromatherapy or creating your own blends at home.

Start with a few well-known, versatile oils like lavender, peppermint, and tea tree. Learn about their safe use and dilution, and explore how to use them in a diffuser or for topical blends. Our starter kits and guides are a great place to start your journey.

Essential oils can support emotional and physical well-being. They are commonly used to reduce stress, improve sleep, increase concentration, relieve congestion, soothe skin, and support immunity. Their effects vary depending on the oil and how it is used.

Floral waters are gentle enough for everyday use. Use them as a facial toner, a linen or room spray, a soothing after-sun product, or even as a light perfume. Rose and lavender waters are especially popular for their skin care and calming effects.

Absolutely! Our carrier oils are perfect for massages, facial oils, body oils and other DIY beauty products. They provide nourishment, help essential oils absorb safely into the skin and can be tailored to your skin type.

Aromatherapy uses the natural scent of essential oils to stimulate the olfactory system, which connects to the emotional and memory centers of the brain. This can affect mood, stress response, and even physiological functions like breathing or heart rate.

It depends on your needs. For general use, once or twice a day is sufficient. Less is often more with essential oils – regular and mindful use is more effective than excessive use. Always follow dilution guidelines and observe how your body responds.

Diffusers disperse essential oil particles into the air, allowing you to safely inhale its benefits. When used as intended, they are not harmful. Just make sure you diffuse in a well-ventilated area and follow the recommended usage times—especially around children or pets.

Yes, our products are certified organic according to EU standards. We work with certified farms that follow strict organic practices.

We source directly from certified farms and distilleries that use sustainable farming methods. We avoid overharvesting, support crop rotation, and prioritize renewable resources to protect biodiversity.

“100% natural” means that the oil contains only plant-based ingredients, with no synthetic additives. “Bio” is more important – it guarantees that the plant was grown without pesticides, herbicides or GMOs under certified conditions.

Organic products reduce your exposure to harmful chemicals, protect the environment, and support sustainable agriculture. For concentrated products like essential oils, purity matters – and organic products provide safer, cleaner benefits.

Yes. Our essential oils are 100% pure, unadulterated and free of synthetic additives, fillers or carrier oils. Each product is made from a single plant source.

Absolutely. We use laboratory testing (including GC/MS analysis) to confirm purity, identity, and safety. Each batch is checked for contaminants, residues, and composition. GC/MS analysis does not involve any animal testing.

“Therapeutic Grade” is not a regulated standard. Instead, we focus on transparency, certified organic origin, and lab-tested purity to ensure our oils are safe and effective for aromatherapy and topical use.

Look for the Latin name and country of origin. Authentic oils are usually packaged in dark glass bottles, without synthetic fragrance, and with clear information about the origin.

Prices depend on the rarity of the plant, yield, cultivation method, and processing costs. For example, rose oil is much more expensive than orange oil because of the amount of flowers needed to produce it. Lower prices often signal dilution or poor quality.

Most essential oils should be diluted with a carrier oil before applying to the skin to avoid irritation. A few exceptions (like lavender or tea tree) can be used sparingly neat, but always test on a small area of ​​skin first.

Some oils are safe, but others should be avoided. Always consult a medical professional or veterinarian before use, and avoid strong or spicy oils around babies, pregnant women, and animals.

We do not recommend ingesting essential oils unless under the guidance of a qualified healthcare professional or aromatherapy practitioner. Essential oils are highly concentrated and can be toxic if used improperly.

Stop use immediately. Wash the affected area with soap and water and apply a soothing oil, such as coconut or aloe vera. If symptoms persist, seek medical attention.

Yes. For example, people with epilepsy should avoid rosemary or sage; those with high blood pressure may need to avoid stimulating oils like thyme. Consult a healthcare professional if you have a medical condition.

No, not without supervision. Internal use carries risks and should only be done under professional guidance, using therapeutic oils intended for ingestion.

Some culinary-grade essential oils can be used in food in small amounts, but most are not suitable for internal use. Always follow food safety labels and consult a professional.

Many people with allergies can still use essential oils, but it’s important to do a patch test first and avoid known allergens. Read ingredient lists carefully and consult your doctor if you’re unsure.

You don’t have to avoid them, but always dilute heavily (1% or less) and test on a small area of ​​skin. Opt for gentler oils like chamomile, lavender, or rose.

The recommended dilution is usually between 1% and 5%, but can vary depending on the specific essential oil, the method of use, and the person’s age.

Use carrier oils such as almond, apricot kernel, rosehip or grapeseed oil. For baths, first mix with a dispersant such as milk or Epsom salts – never pour the oils directly into the water.

Diffusers are safe when used properly. Avoid using them continuously for hours and ensure good ventilation. Use fewer drops in small spaces or around pets and children.